Privacy Policy
Privacy Policy
Welcome to [Saj Niketon] ("we," "our," or "us"). We operate the website [sajniketon.com] (the "Site"). We respect your privacy and are deeply committed to protecting the personal data you share with us.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, register an account, make a purchase, or interact with our customer care services.
1. Information We Collect
We collect several types of information to process your orders smoothly and improve your overall shopping experience:
Personal Identification Information: Name, shipping address, billing address, telephone/mobile number, and email address.
Payment Details: Credit card numbers, bank account details, or mobile wallet accounts (such as bKash, Nagad, Rocket, etc.). Note: We do not directly store your full payment credentials; they are processed securely through encrypted third-party payment gateways.
Account Information: Usernames, passwords, and order history logs.
Technical Data: Your IP address, browser type, operating system, device information, and browsing history on our Site via cookies.
2. How We Use Your Information
We utilize the collected data to maintain our corporate service standards, specifically to:
Process, pack, ship, and deliver your purchases.
Send order confirmations, tracking details, and transactional updates.
Manage user registrations, accounts, and loyalty rewards.
Provide customer support and resolve order or delivery issues.
Send promotional newsletters, offers, and upcoming shipment updates (you may opt out at any time).
Detect, prevent, and mitigate fraud, spam, or unauthorized activities (such as enforcing our Courier Success Rate and return policies).
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We only share data with trusted third parties who help us operate our business, including:
Courier and Logistics Partners: Sharing your name, delivery address, and phone number so delivery agents can deliver your packages.
Payment Gateways: Sending billing details to process payments securely.
Legal Requirements: If required by local or international law, law enforcement, or regulatory bodies to protect our rights, safety, or property.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to enhance your user experience. Cookies help us remember items placed in your shopping cart, understand your preferences based on previous site activity, and aggregate site traffic data. You can choose to disable cookies through your browser settings, though doing so may disable certain features of our online store.
5. Data Security
We implement rigorous technical and administrative security protocols (such as SSL encryption) to protect your personal data from unauthorized access, loss, alteration, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you have the following rights regarding your personal data:
The right to access the personal information we hold about you.
The right to request corrections to inaccurate or incomplete information.
The right to request the deletion of your account and personal data (subject to legal or contractual limitations, such as completing pending deliveries).
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect updates in our business practices or changing legal requirements. Any modifications will be posted immediately on this page with an updated "Effective Date." We encourage you to review this policy periodically.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to our corporate support team:
Company Name: Saj Niketon
Email: care@sajniketon.com
Phone/Mobile: 01894-307030
Physical Address: Shafipur Bazar, Kaliakoir, Gazipur
